10 min read . 07 May 2025

The Hidden Costs of OCR in AP: Why Your Automation is Still Stuck at 90% Accuracy

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    If your Accounts Payable system still leans on OCR, you’re not automating, you’re firefighting with outdated tech that silently bleeds time, money, and trust. Optical Character Recognition (OCR) was first introduced in the late 1920s to digitize printed text, a purpose it still serves today. But much has changed since then, and document formats have become more complex. AI tech is deeply integrated into today’s automation tools, enhancing their precision and accuracy. Nonetheless, many companies continue to rely on outdated financial and accounting systems, thinking their OCR software alone will be enough. They believe it’s an inexpensive means to achieve full automation and eliminate paper-based back office processes.

    Well, not quite.

    Despite automation, invoice processing remains largely manual, consuming a considerable amount of the finance team’s time due to persistent OCR errors. Invoice errors can be costly to resolve and reduce productivity and profit margins.

    OCR technology in Accounts Payable solutions comes with hidden risks and can end up costing more than it saves over time. In this blog, we’ll explore the inefficiencies of traditional OCR systems and how AI-powered solutions are redefining AP automation.

    Major Limitations of Rule-Based OCR

    OCR in accounts payable captures invoice data, but its claimed capabilities are often overstated. It’s a form of unsophisticated automation, like a robot that only converts printed text and characters into machine-readable data. To operate, it uses zonal OCR or a rule-based OCR template configured with a sequence of if-then rules. These rules tell the software exactly where to look for specific fields in structured documents.

    Simple OCR won’t work if your document lacks proper structure or has a modern invoice format. Handwritten, complex, or varied formats of documents also aren’t handled well.

    Why Does OCR Still Fail to Deliver True Automation?

    Many traditional OCR engines struggle with document complexity and variability. Some systems rely on the font of the first character in a line to interpret the rest. This makes them blind to the changes in font size or formatting of the document. They often fail to accurately process both bordered and borderless tables, and cannot effectively handle unstructured or modern invoice layouts.
    Additionally, OCR systems do not clean up visual noise, such as black gaps or stray characters, resulting in incomplete and error-prone outputs. They may misclassify key fields like subtotal vs. total, misinterpret currency symbols, and lack the localization awareness needed for global documents. Critically, they offer no semantic understanding or adaptive intelligence, making them inflexible in real-world use.

    Template-based OCR systems, without AI enhancements, typically struggle with adaptive duplicate detection or context-aware error handling. It forces your skilled AP team into manual review for error-prone correction work. You must pair the traditional OCR with people to ensure quality, which adds time and cost. Even a single error can spiral into more significant problems, causing delayed approvals, vendor disputes, and accounting headaches.

    As per the American Productivity and Quality Center (APQC), 0.8% to 2% of total disbursements processed each year by businesses are duplicate or erroneous. It might sound small, but if an organization makes $100 million in payments, that’s about $800,000 to $2 million in errors. Hence, that error rate in OCR systems isn’t just a technical flaw; it’s a costly financial risk.

    4 Hidden Costs of OCR-Based Invoice Capture

    OCR can provide invoice digitization, but its output is riddled with limitations and inefficiencies. These hidden gaps are often overlooked during AP planning, leading the business to severe operational and financial strain. Below is the breakdown of the four most critical cost areas caused by outdated, template-based OCR in AP:

    • Error rate: While many OCR tools advertise high accuracy, those claims are typically based on ideal conditions, clean, structured documents, high-quality images, and carefully tuned algorithms. In real-world scenarios, with diverse formats and variable data quality, the actual performance often falls significantly short of these benchmarks, leaving businesses exposed to far more inconsistencies and risks than they expect.As a result, your staff must manually recheck every crucial invoice and data input, which lengthens the payment cycle. Forget early pay discounts. Delays and payment errors can damage your credibility for future business credit.
    • Lack of Enriched Data and Manual Intervention: Legacy-based OCR reads the scanned text image and throws it out as output. It has no underlying intelligence to learn, adapt, understand, or reconcile data, and can’t perform 2-way, 3-way, or 6-way matching. You must handle the reconciliation process manually. While these may seem like small manual tasks, over time, they add up, increasing operational costs substantially.
    • Format Inflexibility and Workflow Breakdowns: Traditional OCR fails to scan poor-quality PDFs, distorted documents, and template-free invoice formats. It doesn’t understand different currency symbols, multilingual invoices, or handwritten documents. OCR’s inability to handle unstructured data creates manual exceptions for the AP team and delays approval.
    • Licensing Fees, Ongoing Updates, and Testing: Other costs the companies don’t consider while implementing an OCR solution are:
      • Base cost per invoice: Invoice processing typically averages $3.50 per invoice with automation, compared to $30 for manual handling, according to Sterling Commerce. However, beyond these processing costs, businesses must also account for ongoing expenses like software updates, licensing fees, and system maintenance, all of which contribute to the total cost of ownership.
      • Custom integration charges: Many legacy OCR software don’t have pre-built connectivity, so they can’t push the extracted data directly into your ERP systems. You may need to invest more in custom integration. It could also require specific updates and testing, adding additional costs.

    How AI-Driven IDP Solves Legacy OCR’s Limitations

    To achieve the holy grail of quality, speed, and cost reduction, one must add intelligence to their automation system. This can be achieved via Intelligent Document Processing (IDP) systems that use AI-powered OCR enhanced with machine learning. With IDP, you get an adaptive and self-improving solution that understands the semantic meaning behind the group of characters. It not only reads and performs template guessing but also interprets it, learns from errors, and extracts data ready to match, validate, and route.

    Let’s take a look at the key differences between Legacy OCR and AI-powered IDP:

    Feature Legacy OCR AI-Powered IDP
    Template Handling Stuck with fixed templates, breaks if the layout changes. It adapts to different formats, and no templates are needed.
    Data Capture Just reads text, struggles with blurry or low-quality images. Actually understands content using AI, making extraction smarter.
    Line-Item Accuracy Fails to accurately extract multi-line or nested table data. Extracts structured data with laser precision.
    Context Awareness Lacks contextual understanding of the data. Knows the difference between a date, a due date, and a PO date.
    Handling Errors Every issue needs manual fixing. Flags actual errors automatically, saving you time.
    Learning & Improvement Never gets better; the same mistakes happen over and over. Learns from corrections and improves continuously.
    Fraud & Duplicate Check Either weak or completely useless. Spots duplicates, mismatched values, and fraud risks.
    Scalability Stuck on-prem, scaling becomes tedious work. Cloud-based, secure, and scales effortlessly.

    The significant impact of AI-based IDP:

    • AI-powered IDP uses enhanced OCR and machine learning to analyze documents, creating models that help automation systems uncover hidden insights. It employs algorithms that learn patterns from data without requiring developers to predefine every extraction rule.
    • It can easily absorb and process extensive data, such as multiple invoices in different formats. It can also convert or read handwritten invoices into actionable data. Plus, the more you use it, the more optimized it becomes, making fewer to no mistakes.
    • It handles different invoice formats, languages, currencies, and even multi-line items on invoices. It understands the contextual meaning between the two key-value pairs and categorizes the output accordingly. This supports smooth data mapping and reconciliation.
    • Instead of bumping the scanned text randomly, like the traditional OCR, it itemizes every value and keeps the invoice structure intact. There’s no need to reformat or fix the column alignments, as AI-based OCR does line item extraction and table reconstruction afterwards. It pulls the necessary information from the invoice and maps the key data fields with other values to identify the appropriate category. This makes invoice processing much smoother, requiring minimal manual effort.
    • Organizations can automate data entry, eliminate manual processing, and deal with varied data sets in real time. It leads to reduced invoice cycles, minimal workloads, and more accurate data outputs.

    Straight Through Processing (STP): How Accuracy and AI Technology Drive End-to-End AP Automation

    Straight-through processing happens when an invoice from a supplier directly goes into your ERP platform for payment without manual intervention. It requires data capturing, matching, coding, validation, and payment approval, all without a human touch. As the term implies, ‘straight-through processing’ accelerates the invoice and payment cycle. But is straight-through processing even possible?

    Yes and no.
    With an AI-based IDP that performs enhanced OCR via machine learning, yes. With simple automation technology without occasional human oversight, no.

    You see, STP heavily relies on OCR tech and its accuracy. Traditional OCR on the market today, in any case, has an explicit error rate. What’s even more problematic is that there’s no connectivity. If your supplier sends an invoice with an error or that is incomplete, the system won’t detect or interpret it. It won’t automatically send or notify the supplier, “You sent an incorrect invoice.” Your AP team has to manually fix those errors and then request the vendor for the correct ones, extending the invoice life cycle.

    IDP leverages AI technology to accurately capture data, perform the matching logic, and flag errors or exceptions. It ensures that defined business rules are consistently applied. Additionally, it maintains the supplier network and keeps vendor master data accurate. So, if there’s an error in the invoice, it will link back to previous data patterns and can rectify them accordingly. The system will also notify the vendor and the accounts payable team automatically. The invoice OCR and advanced reconciliation predict and populate line numbers, even when the supplier hasn’t provided them. This ensures straight-through processing and helps cut down on tedious, time-consuming tasks while driving cost savings and business value.

    How AI-based Modern Systems Power STP: A Quick Walkthrough

    • It captures and handles key data fields accurately.
    • Work with different formats – PDFs (True PDFs and Scanned), Email, Images, and XML.
    • Matches invoice content with purchase order, goods receipt note, vendor master data, government GST portal, and government e-invoice portal automatically with rule validation.
    • Auto checks and flags duplicate, mismatches, and fraudulent invoices.
    • Routes invoices through the approval chain or straight to the ERP system for posting.

    Automation is only effective when the system’s accuracy is reliable, and accuracy is the pinnacle of straight-through processing. AI-powered IDP does that without forcing human review and provides touchless processing at scale.

    Case Study: How Scry AI Streamlined Invoice Reconciliation with AI

    Problem:

    A global provider of legal, tax, and regulatory solutions faced growing challenges in reconciling vendor invoices against complex service agreements. With multiple suppliers operating under varied contractual terms, manual OCR-based validation introduced frequent billing discrepancies, approval delays, compliance risks, and vendor friction.

    Solution:

    To address this, the organization implemented AI-powered contract intelligence to automate invoice validation. The system utilized advanced OCR and deep learning models to extract key contractual elements. Key data fields such as pricing structures, SLAs, penalties, and billing terms were automatically matched against incoming invoices.

    Discrepancies like overbilling, duplicate charges, missed discounts, and non-compliant fees were flagged in real time. Integration with existing financial and contract management platforms enabled a seamless, end-to-end reconciliation workflow.

    The impact:

    • Billing accuracy improved, minimizing financial leakage and compliance violations.
    • Invoice approval cycles were reduced, accelerating payment timelines.
    • Manual verification efforts were minimized, driving significant cost savings.
    • Vendor relationships were strengthened through faster dispute resolution and invoicing transparency.

    By replacing rigid OCR workflows with adaptive, AI-driven reconciliation, the organization scaled its invoice processing capabilities while ensuring contractual compliance.

    Future-Proofing Your AP Tech Stack: What to Look For Beyond OCR

    Legacy OCR may have served as a stepping stone, but it’s certainly not built for continuous change, real-time data, or modern compliance needs. As the business scales, so does its AP process and the pressure to digitize. An incomplete or outdated tech stack can stall progress for years, throwing your AP team into the ancient loom of inefficiency. Therefore, to move from fragmented workflows to efficiency, your AP system needs true intelligence, i.e., AI.

    Below are what you must prioritize:

    Rule-Based Automation + Straight-Through Processing Enablement Flags exceptions, auto-routes approvals, and clears compliant invoices instantly without human assistance.
    Feedback Loop or Continuous Learning via Machine Learning The system improves with every correction, reducing future errors.
    Cloud-Native Architecture Ensures scalability, real-time access, and faster deployment.
    ERP-Ready APIs It can allow seamless integration with your existing SAP, Workday, Oracle, and other Financial Software.
    Security & Compliance Ready Built-in controls for audit logs, fraud flags, and policy alignment.
    Invoice Format Agnostic Handles PDFs, images, XMLs, e-invoices, and multi-language documents.

    When you are evaluating your AP tech, ask:

    • Can it adapt to new vendor formats, reduce AP exceptions and invoice disputes, or report them?
    • And, most importantly, does it enable you to achieve straight-through processing at scale?

    If the answer to these questions isn’t a clear yes, you are effectively investing in software that introduces new errors.

    Bottom Line

    The only reliable math in reducing the OCR error is the number seven — in other words, achieving meaningful accuracy improvements requires custom-built solutions that can run into seven figures.

    Scry AI provides a more sustainable solution. Our Advanced AP Solution, powered by intelligent document processing, uses AI to handle unstructured, variable invoice formats with greater precision, achieving up to 99% accuracy. It integrates easily into existing systems, learns from data over time, and enables straight-through processing with minimal manual intervention. Most importantly, it delivers this capability without the high cost or complexity traditionally associated with enterprise-grade OCR.

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    • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the exports of data software to and from the U.S. or other countries).
    • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
    • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Submission Standards set out in these Terms of Service.
    • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
    • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other persona or entity (including, without limitation, by using email addresses associated with any of the foregoing).
    • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which as determined by us, may harm the Company or users of the website, or expose them to liability.

    Additionally, you agree not to:

    • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real-time activities through the Website.
    • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
    • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
    • Use any device, software, or routine that interferes with the proper working of the Website.
    • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
    • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
    • Otherwise attempting to interfere with the proper working of the Website.

    Intellectual Property Rights

    The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

    These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

    • Your computer may temporarily store copies of such material in RAM incidental to your accessing and viewing those materials.
    • You may store files that are automatically cached by your Web browser for display enhancement purposes.
    • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
    • If we provide social media features with certain content, you may take such actions as are enabled by such features.

    You must not:

    • Modify copies of any materials from this site.
    • Delete or alter any of the copyright, trademark, or other proprietary rights notices from copies of materials from this site.

    You must not access or use for any commercial purposes any part of the website or any services or materials available through the Website.

    If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Service, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws.

    User Submissions and Submission Standards

    The Website may provide you with the opportunity to create, submit, post, display, transmit, public, distribute, or broadcast content and materials to us or in the Website, including but not limited to text, writings, video, audio, photographs, graphics, comments, ratings, reviews, feedback, or personal information or other material (collectively, "Content"). You are responsible for your use of the Website and for any content you provide, including compliance with applicable laws, rules, and regulations.

    All User Submissions must comply with the Submission Standards and Prohibited Activities set out in these Terms of Service.

    Any User Submissions you post to the Website will be considered non-confidential and non-proprietary. By submitting, posting, or displaying content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, disclose, adapt, modify, publish, transmit, display and distribute such Content for any purpose, commercial advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such as Content, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media format and through any media channels.

    You represent and warrant that:

    • You own or control all rights in and to the User Submissions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
    • All of your User Submissions comply with these Terms of Service.

    We do not assert any ownership over your Content. You retain full ownership of all of your Content and any intellectual property rights or other proprietary rights associated with your Content. We are not liable for any statement or representations in your Content provided by you in any area in the Website. You are solely responsible for your Content related to the Website and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Content. We are not responsible or liable to any third party for the content or accuracy of any User Submissions posted by you or any other user of the Website. User Submissions are not endorsed by us and do not necessarily represent our opinions or the view of any of our affiliates or partners. We do not assume liability for any User Submission or for any claims, liabilities, or losses resulting from any review.

    We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Content; (2) to recategorize any Content to place them in more appropriate locations in the Website; and (3) to prescreen or delete any Content at any time and for any reason, without notice. We have no obligation to monitor your Content. Any use of the Website in violation of these Terms of Service may result in, among other things, termination or suspension of your right to use the Website.

    These Submission Standards apply to any and all User Submissions. User Submissions must in their entirety comply with all the applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Submissions must not:

    • Contain any material that is defamatory, obscene, indecent, abusive, offensive, misleading, harassing, violent, hateful, inflammatory, or otherwise objectionable.
    • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
    • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
    • Violate the legal rights of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these terms of service and our Privacy Policy.
    • Be likely to deceive any person.
    • Promote any illegal activity, or advocate, promote, or assist in any unlawful act.
    • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
    • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
    • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
    • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

    Our Rights

    We have the right, without provision of notice to:

    • Remove or refuse to post any User Submission for any or no reason in our sole discretion;
    • Take any action with respect to any User Submission that we deem necessary or appropriate in our sole discretion, including if we believe that such User Submission violates the Terms of Service, including the Submission Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company;
    • Take appropriate legal action, including, without limitation, referral to or cooperation with law enforcement or regulatory authorities, or notifying the harmed party of any illegal or unauthorized use of the Website; and
    • Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms of Service.

    You waive and hold harmless company and its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, and successors from any and all claims resulting from any action taken by the company and any of the foregoing parties relating to any, investigations by either the company or by law enforcement authorities.

    Third Party Links and Sites

    For your convenience, this Website may provide links or pointers to third-party sites or third-party content. We make no representations about any other websites or third-party content that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the third-party content or any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

    Social Media Features

    This Website may provide certain social media features that enable you to:

    • Link from your own or certain third-party websites to certain content on this Website.
    • Send emails or other communications with certain content, or links to certain content, on this Website.
    • Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

    You may use these features solely as they are provided by us and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

    • Establish a link from any website that is not owned by you.
    • Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
    • Link to any part of the Website other than the homepage.
    • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

    The Website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Submission Standards set out in these Terms of Service.

    You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop.
    We reserve the right to withdraw linking permission without notice.
    We may disable all or any social media features and any links at any time without notice in our discretion.

    Disclaimers, Liability and Indemnification

    You understand and agree that your use of the website, its content, and any goods, digital products, services, information or items found or attained through the website is at your own risk. The website, its content, and any goods, services, digital products, information or items found or attained through the website are provided on an "as is" and "as available" basis, without any warranties or conditions of any kind, either express or implied including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

    You acknowledge and agree that company or its respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors make no warranty, representation, or endorsement with respect to the completeness, security, reliability, suitability, accuracy, currency, or availability of the website or its contents or that any goods, services, digital products, information or items found or attained through the website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that our website or the server that makes it available or content are free of viruses or other harmful components or destructive code.

    How We Limit Our Liability to You

    Except where such exclusions are prohibited by law, in no event shall the company nor its respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors be liable under these terms of service to you or any third-party for any consequential, indirect, incidental, exemplary, special, or punitive damages whatsoever, including any damages for business interruption, loss of use, data, revenue or profit, cost of capital, loss of business opportunity, loss of goodwill, whether arising out of breach of contract, tort (including negligence), any other theory of liability, or otherwise, regardless of whether such damages were foreseeable and whether or not the company was advised of the possibility of such damages.

    Indemnification

    To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Company, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms of Service or your use of the Website including, but not limited to, third-party sites and content, any use of the Website's content and services other than as expressly authorized in these Terms of Service or any use of any goods, digital products and information purchased from this Website.

    Dispute Resolution

    At Company’s sole discretion, it may require you to submit any disputes arising from these Terms of Service or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Ontario law. (If multiple jurisdictions, under applicable laws).

    Any cause of action or claim you may have arising out of or relating to these terms of use or the website must be commenced within 1 year(s) after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

    Privacy Policy

    Your provision of personal information through the Website is governed by our privacy policy located at the "Privacy Policy".

    Governing Law

    The Website and these Terms of Service will be governed by and construed in accordance with the laws of the Province of Ontario and any applicable federal laws applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule and notwithstanding your domicile, residence, or physical location. Any action or proceeding arising out of or relating to this Website and/or under these Terms of Service will be instituted in the courts of the Province of Ontario, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

    If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

    The parties agree that the United Nations Convention on Contracts for the International Sale of Goods will not govern these Terms of Service or the rights and obligations of the parties under these Terms of Service.

    Severability

    If any provision of these Terms of Service is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms of Service will continue in full force and effect.

    Entire Terms of Service

    These Terms of Service constitute the entire and only Terms of Service between the parties in relation to its subject matter and replaces and extinguishes all prior or simultaneous Terms of Services, undertakings, arrangements, understandings or statements of any nature made by the parties or any of them whether oral or written (and, if written, whether or not in draft form) with respect to such subject matter. Each of the parties acknowledges that they are not relying on any statements, warranties or representations given or made by any of them in relation to the subject matter of these Terms of Service, save those expressly set out in these Terms of Service, and that they shall have no rights or remedies with respect to such subject matter otherwise than under these Terms of Service save to the extent that they arise out of the fraud or fraudulent misrepresentation of another party. No variation of these Terms of Service shall be effective unless it is in writing and signed by or on behalf of Company.

    Waiver

    No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder.

    Notice

    We may provide any notice to you under these Terms of Service by: (i) sending a message to the email address you provide to us and consent to us using; or (ii) by posting to the Website. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

    To give us notice under these Terms of Service, you must contact us as follows: (i) by personal delivery, overnight courier or registered or certified mail to Scry Analytics Inc. 2635 North 1st Street, Suite 200 San Jose, CA 95134, USA. We may update the address for notices to us by posting a notice on this Website. Notices provided by personal delivery will be effective immediately once personally received by an authorized representative of Company. Notices provided by overnight courier or registered or certified mail will be effective once received and where confirmation has been provided to evidence the receipt of the notice.

    Contact Us

    To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple:

    Email us