13 min read . 27 June 2025

Flight Hours Under Scrutiny: Why Pilot Log Reconciliation is a Compliance and Payroll Imperative for Airlines

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    In the high-stakes world of commercial aviation, few records are as mission-critical, or as prone to error, as the pilot logbook. Far beyond a personal record of hours flown, a pilot’s log serves as a legally binding document central to regulatory compliance, duty tracking, payroll validation, and even legal protection. Ensuring its accuracy isn’t just important, it’s essential for operational integrity and trust across the aviation ecosystem. 

    Yet despite its importance, pilot log management across airlines remains fragmented. Logs are maintained in various formats, some manually by pilots, while others are stored in digital flight operations systems, HR platforms, or simulator environments. Discrepancies across these records may seem trivial at first glance, but they often have costly consequences, including underpayment, failed audits, expired licenses, or safety violations.

    The solution? Enterprise-grade, AI-powered account reconciliation that aligns all these data sources securely, scalably, and in real time.

    Understanding the Criticality of Pilot Logs

    A standard pilot log typically includes:

    • Date of each flight
    • Aircraft type and registration
    • Departure and arrival airports
    • Duration of flight
    • Night flying and instrument flight hours
    • Pilot’s role (PIC/SIC)
    • Simulator hours and training/checkrides
    • Special remarks (e.g., emergencies or unusual events)

    These logs serve multiple departments:

    • Regulators, who verify compliance with licensing and type rating requirements
    • HR and payroll teams, who rely on flight data to calculate pay and allowances
    • Training departments, which assess pilot recency and qualification status

    Legal and insurance stakeholders, who use logs for evidence during disputes or incidents

    The Hidden Complexity Behind Pilot Logs

    While the structure appears standardized, the ecosystem around pilot log maintenance is anything but. Complexity emerges from the fact that:

    • Pilots often maintain separate digital or paper logs– sometimes manually, sometimes via apps.
    • Airline operations systems (like EFBs, crew rostering software, or flight dispatch tools) also maintain parallel logs.
    • Additional layers of data exist in simulator systems, HRMS platforms, and training records– each tracking part of the story, but rarely synchronized in real time.

    This fragmentation results in common reconciliation challenges, including:

    • Last-minute flight changes not reflected in manual logs
    • Errors or omissions in simulator entries and training sessions
    • Misrecorded layovers or duty periods due to time zone misalignments
    • Inconsistent documentation during multi-sector or turnaround-heavy duty days
    • Role misattribution, such as a pilot being marked PIC in one system and SIC in another

    Even in digitally advanced airlines, these discrepancies are frequent, and they can cascade into licensing, payroll, or safety issues if not reconciled.

    What Needs to Be Reconciled?

    To build a complete, trusted pilot record, logbook entries must be reconciled against multiple operational and compliance systems:

    • Aircraft black box/telemetry data
    • Flight scheduling and dispatch systems
    • Crew management software
    • HR/payroll systems (to verify pay alignment)
    • Simulator logs and training CRMs

    Within these systems, reconciliation must address:

    • Time mismatches between what was flown and what was logged
    • Missed or unrecorded checkrides or currency sessions
    • Incorrect tagging of night hours, IFR hours, or international flights
    • Pilot role discrepancies (e.g., double-assigned SIC or PIC in the same leg)

    Each of these gaps introduces a compliance risk, financial inconsistency, or operational blind spot. Yet in many airline systems, these logs remain disconnected from core operational data, creating inconsistencies and risks.

    Why Reconciliation Is a Non-Negotiable

    In aviation, data inconsistency is more than a back-office inconvenience; it’s a liability. When pilot logs are not reconciled across operations, HR, training, and compliance systems, airlines face risks that directly affect regulatory standing, financial integrity, and operational safety. Reconciliation is what ensures that flight data is not just collected, but trusted, validated, and defensible.

    Here’s why pilot log reconciliation must be a strategic, automated function in every airline:

    1. Regulatory Compliance

    Pilot qualifications are governed by strict regulatory frameworks set by bodies like the FAA, EASA, or DGCA. Reconciliation ensures that flight activity logs meet the standards required for:

    • Flight hour minimums for license renewals
    • Type rating validity based on aircraft flown
    • Recency requirements, such as 3 takeoffs and landings in the last 90 days

    By validating pilot log data against flight manifests, scheduling systems, and training logs, reconciliation helps avoid serious compliance failures, including:

    • Audit failures and data inconsistencies during inspections
    • Unintended license suspensions due to gaps in verifiable hours
    • Penalties or fines for non-compliance with flight duty regulations
    2. Payroll & Allowance Validation

    In most commercial airlines, pilot compensation is linked to logged flight time, often with added pay for international sectors, night flying, or overnight layovers. Reconciling flight logs with payroll systems ensures:

    • Accurate calculation of flight hours for variable pay
    • Proper application of international sector bonuses
    • Verification of overnight or multi-leg duty allowances

    This process prevents:

    • Underpayments that lead to labor disputes and reduced morale
    • Overpayments that impact financial efficiency and inflate costs
    3. Duty Hour Enforcement

    One of the most critical aspects of airline safety is managing pilot fatigue through Flight Time Limitations (FTL). Reconciliation supports FTL adherence by mapping actual hours worked against regulatory and contractual limits:

    • Daily, weekly, and monthly maximum flight and duty hour caps
    • Compliance with required rest periods and turnaround times
    • Enforcement of fatigue management protocols via time-stamped logs

    This not only supports compliance but also proactively protects the airline from avoidable safety risks and reputational damage.

    4. Training & Recency Verification

    To remain legally eligible to fly, pilots must complete mandatory simulator training, checkrides, and type-specific recertifications. Reconciliation ensures alignment across:

    • Simulator sessions and instructor evaluations
    • Checkrides and recurrent training events
    • Emergency procedure drills and type conversion logs

    When cross-validated with scheduling and training platforms, reconciliation confirms that pilots are:

    • Legally certified to operate the assigned aircraft
    • Operationally competent per internal SOPs and regulatory standards
    5. Insurance & Legal Defense

    In the event of an incident, audit, or claim, the integrity of pilot log data becomes a key legal asset. Reconciled logs serve as authoritative evidence in:

    • Internal or third-party investigations into flight conduct or compliance
    • Insurance claims related to aircraft damage, pilot error, or external factors
    • Litigation or arbitration involving pilot eligibility or airline liability

    Logs that are incomplete, mismatched, or unverifiable can undermine a legal defense, while reconciled, traceable records build institutional credibility and legal protection.

    In summary, reconciliation is not a function to be retrofitted during audits or disputes. It must be a continuous, AI-driven layer embedded across the airline’s flight, HR, and training ecosystems. As we’ll explore next, modern AI platforms such as Collatio by Scry AI are purpose-built to deliver this operational precision at scale.

    The Role of AI in Pilot Log Reconciliation

    Pilot log reconciliation isn’t a simple database merge. It involves cross-validating multiple data points across unstructured, semi-structured, and structured sources, often recorded in different formats, time zones, and platforms. AI excels in this environment, not by replacing human judgment, but by automating high-volume, low-trust data processing with precision and speed.

    Here’s how AI addresses the unique technical challenges of pilot log reconciliation:

    • Multi-Source Data Ingestion at Scale
    • Contextual Entity Matching and Role Resolution: The Core of Accurate Pilot Log Reconciliation
    • Time-Aware Validation and Regulatory Logic Embedding
    • Anomaly Detection and Exception Management
    • Audit Trails and Data Lineage
    1. Multi-Source Data Ingestion at Scale

    Airlines operate with dozens of systems: electronic flight bags (EFBs), crew scheduling tools, simulator CRMs, payroll software, and even scanned or handwritten pilot logs. Each system uses different data formats: PDFs, XML, JSON, spreadsheets, or SQL-based databases.

    AI-based systems use intelligent document processing (IDP) combined with data normalization pipelines to ingest and standardize input from:

    • Scanned paper logbooks (via advanced OCR)
    • EFB digital flight reports
    • Crew management APIs
    • Training systems
    • Flight operations databases
    • HRMS and payroll platforms

    This ingestion layer enables harmonized data structures that serve as the foundation for accurate reconciliation.

    2. Contextual Entity Matching and Role Resolution: The Core of Accurate Pilot Log Reconciliation

    In pilot log reconciliation, simply matching flight numbers or timestamps is insufficient. Airline operations are highly dynamic; flights get rescheduled, swapped, or delayed; pilots switch roles mid-roster; and log entries can differ across systems due to manual inputs, formatting inconsistencies, or timezone misalignments.

    This is where traditional reconciliation approaches fall short. Rule-based systems often fail to detect contextual mismatches, leading to misclassified hours, undetected regulatory violations, and payroll errors.

    Contextual Entity Matching:

    In the case of pilot log reconciliation, contextual entity matching is understanding that two different representations of the same event are referring to the same flight activity, even when:

    • Aircraft registration IDs are abbreviated or written in alternative formats
       e.g., “VT-ALH” in the black box log vs. “ALH” in the pilot log
    • Date and time stamps differ slightly due to timezone shifts or block vs airborne time
    • The same pilot is referenced using different ID formats across HR and EFB systems

    AI solves these challenges using a combination of:

    • Natural Language Processing (NLP): To parse unstructured or semi-structured fields such as remarks, comments, or role annotations.
    • Token normalization: To standardize formats for aircraft IDs, airport codes, and duty types.
    • Semantic clustering: To group similar records (e.g., “Sim Check” and “Recurrent Training”) even when described differently across platforms.
    • Vector-based record linkage: To match entities by contextual similarity, not exact field equality.
    Role Resolution: PIC vs SIC Disambiguation:

    One of the most frequent inconsistencies in log reconciliation is related to pilot role assignment, especially when a pilot switches between PIC (Pilot-in-Command) and SIC (Second-in-Command) duties across multiple sectors in the same day.

    AI resolves this by:

    • Triangulating pilot schedules, crew manifests, and flight plans to identify the most authoritative role designation.
    • Applying business rules (e.g., captain is PIC unless otherwise delegated) in combination with actual recorded duties.
    • Detecting conflicting entries (e.g., both pilots listed as PIC or none assigned) and escalating for human verification.

    This is critical for regulatory compliance. Incorrect PIC designation can invalidate logged command time, jeopardizing license renewals or type rating applications.

    Handling Multi-Sector and Overlapping Journeys:

    Airline rosters often contain back-to-back multi-sector flights, layovers, and handovers between crews. Flight logs may:

    • Fragment sectors into individual entries
    • Combine legs into aggregate entries
    • Reflect discrepancies in actual vs scheduled block times

    AI-based reconciliation systems like those powered by Scry AI’s Collatio platform use:

    • Time-series analysis to detect temporal overlap, rest period gaps, and continuity between duty periods
    • Graph-based journey modeling to visualize and match flight chains, enabling accurate accumulation of daily/weekly hour totals
    • Heuristic matching models to reconcile discrepancies between scheduled and actual flight durations by understanding typical block-to-airborne time ratios
    Probabilistic Scoring and Fuzzy Logic:

    Unlike deterministic systems, AI models use probabilistic scoring to evaluate the likelihood that two records refer to the same flight instance or pilot activity. This involves:

    • Assigning weights to matching fields (e.g., aircraft ID match = 0.3, timestamp = 0.4, role match = 0.3)
    • Computing a composite confidence score for each candidate match
    • Automatically resolving records that exceed a threshold, and flagging ambiguous cases for analyst review

    Fuzzy logic techniques allow for approximate string matching, date tolerance handling, and similarity-based reconciliation. For instance:

    • “Capt. R. Sharma” in a handwritten log can be reconciled with “Rajiv Sharma (EMP09872)” in HRMS
    • A discrepancy of “02:31” vs “2.5” hours is resolved using duration normalization and tolerance rules
    Why It Matters

    Without contextual matching and resolution:

    • PIC/SIC hours may be misclassified, invalidating license applications
    • Flight durations may be incorrectly recorded, leading to pay discrepancies or duty hour violations
    • Simulator or emergency training records may go unlinked, flagging a pilot as non-compliant during an audit
    • Audit trails remain fragmented, making it harder to prove due diligence in legal or regulatory scenarios

    By integrating AI-powered contextual intelligence into reconciliation in accounting workflows, airlines can rely on verified, explainable, and audit-ready pilot records, a foundational requirement for operational resilience.

    3. Time-Aware Validation and Regulatory Logic Embedding

    AI models in accounts reconciliation engines like Scry AI’s Collatio go beyond matching; they enforce logic:

    • Ensuring flight hour compliance with FAA, EASA, or DGCA thresholds
    • Validating IFR vs VFR designations based on airspace and routes
    • Detecting unauthorized flying by cross-checking against the pilot schedule and rostering
    • Enforcing fatigue rules and rest-period compliance via integrated rule engines

    These systems can run simulations of flight legality and flag issues even before audit cycles begin.

    4. Anomaly Detection and Exception Management

    Collatio’s AI-powered anomaly engine uses unsupervised learning to identify irregular patterns:

    • Duplicate log entries
    • Phantom flights (appearing only in payroll or only in pilot logs)
    • Sudden spikes in simulator hours or identical flight durations

    The system not only detects anomalies, it explains them. Using explainable AI (XAI), stakeholders can trace the source of the conflict and resolve it using a digital reconciliation dashboard.

    5. Audit Trails and Data Lineage

    One of the most overlooked but essential capabilities is data lineage tracking. Collatio retains a complete, timestamped, and source-linked trail for every matched or mismatched data point. This ensures:

    • Regulatory audit readiness
    • Internal control validation
    • Litigation support when pilot data is questioned in court or insurance claims

    With each reconciliation step preserved, stakeholders can reconstruct decision logic, a critical requirement for any enterprise-grade financial or operational control.

    The End Value: More Than Just Matching Records

    AI-powered reconciliation in pilot log management isn’t just about ticking boxes. It delivers enterprise outcomes:

    • Reduces compliance risk and license expiries
    • Ensures pilots are paid fairly and on time
    • Flags training lapses before they become regulatory issues
    • Minimizes legal exposure in high-risk scenarios
    • Streamlines financial reporting and audit preparation

    In essence, reconciliation in accounting becomes the invisible infrastructure of operational reliability, and Collatio enables that infrastructure with aviation-aware intelligence.

    Final Approach

    In an industry that measures risk in minutes and compliance in decimal points, relying on disconnected logs and manual verifications is no longer sustainable. Pilot log reconciliation must evolve- technically, operationally, and institutionally.

    AI platforms like Scry AI’s Collatio bring together the precision of machine learning, the power of real-time ingestion, and the clarity of structured reconciliation to support airlines in managing one of their most sensitive workflows.

    Because at 35,000 feet, accuracy isn’t a metric, it’s a mandate.

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    These terms of service are entered into by and between You and Scry Analytics, Inc., ("Company," "we," "our," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively "Terms of Service"), govern your access to and use of www.scryai.com, including any content, functionality, and services offered on or through www.scryai.com (the "Website").

    Please read the Terms of Service carefully before you start to use the Website.

    By using the Website [or by clicking to accept or agree to the Terms of Service when this option is made available to you], you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found at Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Service, you must not access or use the Website.

    By accessing and using this website, You accept and:

    Accept and agree to be bound and comply with these terms of service. You represent and warrant that you are the legal age of majority under applicable law to form a binding contract with us and, you agree if you access the website from a jurisdiction where it is not permitted, you do so at your own risk.

    Updates to Terms of Service

    We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.

    Continuing to use the Website following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.

    Your Responsibilities

    You are required to ensure that all persons who access the Website are aware of this Agreement and comply with it. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.

    You are solely and entirely responsible for your use of the website and your computer, internet and data security.

    Prohibited Activities

    You may use the Website only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website:

    • In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the exports of data software to and from the U.S. or other countries).
    • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.
    • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Submission Standards set out in these Terms of Service.
    • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
    • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other persona or entity (including, without limitation, by using email addresses associated with any of the foregoing).
    • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which as determined by us, may harm the Company or users of the website, or expose them to liability.

    Additionally, you agree not to:

    • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real-time activities through the Website.
    • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
    • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
    • Use any device, software, or routine that interferes with the proper working of the Website.
    • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
    • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
    • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
    • Otherwise attempting to interfere with the proper working of the Website.

    Intellectual Property Rights

    The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

    These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

    • Your computer may temporarily store copies of such material in RAM incidental to your accessing and viewing those materials.
    • You may store files that are automatically cached by your Web browser for display enhancement purposes.
    • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.
    • If we provide social media features with certain content, you may take such actions as are enabled by such features.

    You must not:

    • Modify copies of any materials from this site.
    • Delete or alter any of the copyright, trademark, or other proprietary rights notices from copies of materials from this site.

    You must not access or use for any commercial purposes any part of the website or any services or materials available through the Website.

    If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Service, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws.

    User Submissions and Submission Standards

    The Website may provide you with the opportunity to create, submit, post, display, transmit, public, distribute, or broadcast content and materials to us or in the Website, including but not limited to text, writings, video, audio, photographs, graphics, comments, ratings, reviews, feedback, or personal information or other material (collectively, "Content"). You are responsible for your use of the Website and for any content you provide, including compliance with applicable laws, rules, and regulations.

    All User Submissions must comply with the Submission Standards and Prohibited Activities set out in these Terms of Service.

    Any User Submissions you post to the Website will be considered non-confidential and non-proprietary. By submitting, posting, or displaying content on or through the Website, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, reproduce, process, disclose, adapt, modify, publish, transmit, display and distribute such Content for any purpose, commercial advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such as Content, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media format and through any media channels.

    You represent and warrant that:

    • You own or control all rights in and to the User Submissions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
    • All of your User Submissions comply with these Terms of Service.

    We do not assert any ownership over your Content. You retain full ownership of all of your Content and any intellectual property rights or other proprietary rights associated with your Content. We are not liable for any statement or representations in your Content provided by you in any area in the Website. You are solely responsible for your Content related to the Website and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Content. We are not responsible or liable to any third party for the content or accuracy of any User Submissions posted by you or any other user of the Website. User Submissions are not endorsed by us and do not necessarily represent our opinions or the view of any of our affiliates or partners. We do not assume liability for any User Submission or for any claims, liabilities, or losses resulting from any review.

    We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any Content; (2) to recategorize any Content to place them in more appropriate locations in the Website; and (3) to prescreen or delete any Content at any time and for any reason, without notice. We have no obligation to monitor your Content. Any use of the Website in violation of these Terms of Service may result in, among other things, termination or suspension of your right to use the Website.

    These Submission Standards apply to any and all User Submissions. User Submissions must in their entirety comply with all the applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Submissions must not:

    • Contain any material that is defamatory, obscene, indecent, abusive, offensive, misleading, harassing, violent, hateful, inflammatory, or otherwise objectionable.
    • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
    • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
    • Violate the legal rights of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these terms of service and our Privacy Policy.
    • Be likely to deceive any person.
    • Promote any illegal activity, or advocate, promote, or assist in any unlawful act.
    • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
    • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
    • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
    • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

    Our Rights

    We have the right, without provision of notice to:

    • Remove or refuse to post any User Submission for any or no reason in our sole discretion;
    • Take any action with respect to any User Submission that we deem necessary or appropriate in our sole discretion, including if we believe that such User Submission violates the Terms of Service, including the Submission Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company;
    • Take appropriate legal action, including, without limitation, referral to or cooperation with law enforcement or regulatory authorities, or notifying the harmed party of any illegal or unauthorized use of the Website; and
    • Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms of Service.

    You waive and hold harmless company and its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, and successors from any and all claims resulting from any action taken by the company and any of the foregoing parties relating to any, investigations by either the company or by law enforcement authorities.

    Third Party Links and Sites

    For your convenience, this Website may provide links or pointers to third-party sites or third-party content. We make no representations about any other websites or third-party content that may be accessed from this Website. If you choose to access any such sites, you do so at your own risk. We have no control over the third-party content or any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third-party sites.

    Social Media Features

    This Website may provide certain social media features that enable you to:

    • Link from your own or certain third-party websites to certain content on this Website.
    • Send emails or other communications with certain content, or links to certain content, on this Website.
    • Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

    You may use these features solely as they are provided by us and solely with respect to the content they are displayed with. Subject to the foregoing, you must not:

    • Establish a link from any website that is not owned by you.
    • Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
    • Link to any part of the Website other than the homepage.
    • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

    The Website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Submission Standards set out in these Terms of Service.

    You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop.
    We reserve the right to withdraw linking permission without notice.
    We may disable all or any social media features and any links at any time without notice in our discretion.

    Disclaimers, Liability and Indemnification

    You understand and agree that your use of the website, its content, and any goods, digital products, services, information or items found or attained through the website is at your own risk. The website, its content, and any goods, services, digital products, information or items found or attained through the website are provided on an "as is" and "as available" basis, without any warranties or conditions of any kind, either express or implied including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The foregoing does not affect any warranties that cannot be excluded or limited under applicable law.

    You acknowledge and agree that company or its respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors make no warranty, representation, or endorsement with respect to the completeness, security, reliability, suitability, accuracy, currency, or availability of the website or its contents or that any goods, services, digital products, information or items found or attained through the website will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that our website or the server that makes it available or content are free of viruses or other harmful components or destructive code.

    How We Limit Our Liability to You

    Except where such exclusions are prohibited by law, in no event shall the company nor its respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, or successors be liable under these terms of service to you or any third-party for any consequential, indirect, incidental, exemplary, special, or punitive damages whatsoever, including any damages for business interruption, loss of use, data, revenue or profit, cost of capital, loss of business opportunity, loss of goodwill, whether arising out of breach of contract, tort (including negligence), any other theory of liability, or otherwise, regardless of whether such damages were foreseeable and whether or not the company was advised of the possibility of such damages.

    Indemnification

    To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Company, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms of Service or your use of the Website including, but not limited to, third-party sites and content, any use of the Website's content and services other than as expressly authorized in these Terms of Service or any use of any goods, digital products and information purchased from this Website.

    Dispute Resolution

    At Company’s sole discretion, it may require you to submit any disputes arising from these Terms of Service or use of the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Ontario law. (If multiple jurisdictions, under applicable laws).

    Any cause of action or claim you may have arising out of or relating to these terms of use or the website must be commenced within 1 year(s) after the cause of action accrues; otherwise, such cause of action or claim is permanently barred.

    Privacy Policy

    Your provision of personal information through the Website is governed by our privacy policy located at the "Privacy Policy".

    Governing Law

    The Website and these Terms of Service will be governed by and construed in accordance with the laws of the Province of Ontario and any applicable federal laws applicable therein, without giving effect to any choice or conflict of law provision, principle, or rule and notwithstanding your domicile, residence, or physical location. Any action or proceeding arising out of or relating to this Website and/or under these Terms of Service will be instituted in the courts of the Province of Ontario, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such action or proceeding. You waive any and all objections to the exercise of jurisdiction over you by such courts and to the venue of such courts.

    If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.

    The parties agree that the United Nations Convention on Contracts for the International Sale of Goods will not govern these Terms of Service or the rights and obligations of the parties under these Terms of Service.

    Severability

    If any provision of these Terms of Service is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms of Service will continue in full force and effect.

    Entire Terms of Service

    These Terms of Service constitute the entire and only Terms of Service between the parties in relation to its subject matter and replaces and extinguishes all prior or simultaneous Terms of Services, undertakings, arrangements, understandings or statements of any nature made by the parties or any of them whether oral or written (and, if written, whether or not in draft form) with respect to such subject matter. Each of the parties acknowledges that they are not relying on any statements, warranties or representations given or made by any of them in relation to the subject matter of these Terms of Service, save those expressly set out in these Terms of Service, and that they shall have no rights or remedies with respect to such subject matter otherwise than under these Terms of Service save to the extent that they arise out of the fraud or fraudulent misrepresentation of another party. No variation of these Terms of Service shall be effective unless it is in writing and signed by or on behalf of Company.

    Waiver

    No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder.

    Notice

    We may provide any notice to you under these Terms of Service by: (i) sending a message to the email address you provide to us and consent to us using; or (ii) by posting to the Website. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

    To give us notice under these Terms of Service, you must contact us as follows: (i) by personal delivery, overnight courier or registered or certified mail to Scry Analytics Inc. 2635 North 1st Street, Suite 200 San Jose, CA 95134, USA. We may update the address for notices to us by posting a notice on this Website. Notices provided by personal delivery will be effective immediately once personally received by an authorized representative of Company. Notices provided by overnight courier or registered or certified mail will be effective once received and where confirmation has been provided to evidence the receipt of the notice.

    Contact Us

    To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple:

    Email us